Effective Date: 24th October 2025
Website: https://moonshottech.xyz
Welcome to MoonshotTech. Your privacy, security, and trust are our top priorities.
This Privacy Policy explains how we collect, use, and protect your information across our services, including web & app development, AI chatbots, automation systems, SaaS platforms, hosting solutions, digital marketing, mobile apps, and integrations with Meta platforms such as WhatsApp Business API.
By using our website, mobile apps, or services, you agree to the practices described below.
Personal Information – Names, emails, phone numbers, billing details, and business data you share with us.
Usage Data – IP address, device details, browser type, cookies, and activity logs from our websites, apps, and hosting platforms.
AI & Chatbot Data – Inputs, outputs, and logs from AI chatbots, dashboards, and SaaS tools, aggregated to improve accuracy and performance.
Hosting Data – Domain records, server usage logs, uptime stats, and monitoring information from hosting and managed cloud clients.
Marketing Data – Cookies, pixels, and analytics used to measure and improve campaigns.
Messaging Data (Meta / WhatsApp Business) – When using our WhatsApp or Meta integrations, message metadata and delivery information are processed via Meta’s official APIs.
We do not read, sell, or share message content beyond what is necessary for service delivery.
Location Data (Mobile Apps) – Some MoonshotTech apps (like AQI Monitoring Punjab) access device location to provide localized data.
Location is processed on your device and not transmitted or stored on our servers.
Location is not shared with any third party.
You may disable location anytime in your device settings.
We use collected information to:
Deliver and maintain our services (websites, apps, hosting, AI tools, chatbots, WhatsApp solutions).
Process transactions and provide secure customer support.
Personalize and improve user experiences.
Run marketing or promotional campaigns (with opt-out options).
Ensure system integrity, prevent fraud, and meet legal obligations.
Client Responsibility: When using our WhatsApp or other messaging integrations, clients are responsible for obtaining valid opt-in consent from their end-users before sending communications.
Purpose Limitation: Data accessed through Meta or WhatsApp APIs is used solely to provide and improve the requested functionality and is not repurposed for advertising or profiling.
Access Control: Only authorized staff have access, with strict logging and least-privilege permissions.
Message Content: Processed transiently for delivery. Not stored unless explicitly enabled for archives or dashboards by the client.
Opt-In / Opt-Out: End-users may opt out anytime (e.g., by sending “STOP”). Such preferences are automatically logged and enforced.
Templates & Notifications: Stored and used strictly for approved use cases in compliance with WhatsApp Business Policies.
Third Parties: We do not share WhatsApp user data with third parties, except under legal requirement or to service providers acting under contract.
We never sell your data. We may share it only:
With service providers – payment gateways, hosting/CDN providers, analytics, or messaging processors under NDA.
For legal reasons – if required by law or to protect rights.
With partners – in select collaborations, and only with your consent.
As aggregated/anonymized data – to improve AI models and systems.
We apply strict safeguards to protect your data:
SSL/TLS encryption in transit
Secure server environments
Multi-factor and role-based access
Periodic vulnerability testing and backups
⚠️ No system is 100% secure, but we continuously harden our infrastructure to maintain confidentiality and integrity.
We retain data only as long as necessary for service delivery or legal compliance.
Messaging & Chatbot Data: Temporarily stored for delivery and logs; automatically deleted or anonymized thereafter.
Meta Data Deletion Requests:
Users may email privacy@moonshottech.xyz or trigger a deletion via Meta/WhatsApp’s official mechanism.
We verify ownership and delete data we control within the legally required timeframe.
Meta-originated deletion callbacks are automatically processed in our systems.
Your data may be processed or stored in countries where we or our service providers operate, including Pakistan, the EU, or the US.
We use Standard Contractual Clauses (SCCs) and equivalent safeguards to ensure lawful cross-border transfers.
Depending on your region (e.g., GDPR, PDPA, CCPA), you may:
Access, correct, or delete your data
Withdraw consent or opt out of marketing
Request data portability
File a complaint with your data protection authority
📧 Contact: privacy@moonshottech.xyz
We use cookies and tracking tools to:
Manage site performance and analytics
Personalize content and advertising
Measure marketing effectiveness
You can manage or disable cookies anytime via your browser
Handling Client files, emails, databases, and messaging logs are treated as strictly confidential.
We only access them if required for support or legal reasons.
Logs and monitoring data are stored securely for performance & security.
Message content exchanged through WhatsApp Business API or similar integrations is processed solely for delivery and not used for profiling or marketing.
Our clients are required to obtain clear opt-in consent from their customers before sending WhatsApp or other messaging communications.
End-users may opt out at any time (e.g., by replying “STOP” or similar keywords), and our platform ensures such preferences are respected by the client.
We provide tools and logs to help clients manage opt-in and opt-out requests in compliance with Meta’s Business and Commerce Policies.
Our site may link to third-party websites. We are not responsible for their privacy practices.
Our services are not intended for children under 13. We do not knowingly collect their data.
We may update this policy occasionally. The latest version will always be on our website.
For any questions: 📧 Email: privacy@moonshottech.xyz 🏢 Address: 384-E, Ali Center, Johar Town Block E Phase 1, Lahore 54000, Pakistan
